Shipping policy

Shipping Policy

Thank you for shopping with PetHairFix!

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

Shipping Time

Estimated delivery times:

  • United States: 5–12 business days

  • International: 7–20 business days

Shipping times may vary depending on carrier delays, holidays, or high demand periods.

Tracking Information

Once your order has shipped, you will receive a tracking number via email. Please allow 2–5 days for tracking updates to appear.

Incorrect Address

Please make sure your shipping address is correct before placing your order. We are not responsible for packages sent to incorrectly entered addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, contact us and we will do our best to assist you.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.

Contact

For any shipping questions, please contact us through our store contact page.